Who We AreTransforming Hospital Operations
DoorMonk is a healthcare innovation company transforming hospital operations with AI, automation, and smart workflows. Founded in 2018 and trusted by 20+ hospitals across India.
20+
Hospitals Across India
2018
Founded
99.9%
Uptime
The Challenges We Address
Hospitals today deal with complex operational challenges
Workforce constraints
High dependency on manual coordination
Increasing expectations from patients & families
Demand for transparency, control & quality
A Smart COO in Your Pocket
Ensuring right action → right time → right team
We eliminate delays, miscommunication, errors, and manual workload using:
Our Vision
To help every hospital deliver world-class patient experiences with operational efficiency that never fails.
Our Mission
To create hospitals that perform at their best every single day — without firefighting.
What We Deliver
Transforming hospital operations with measurable outcomes
Instant actionability
Zero-miss patient issue handling
Higher satisfaction & retention (Patients + Staff)
Food & facility services that always perform
Smooth IT adoption with minimal training
What Drives Us
Our core values guide everything we do at DoorMonk
Patient-First
Every decision we make starts with improving patient care and experience.
Innovation
We constantly push boundaries to create smarter healthcare solutions.
Collaboration
We work closely with healthcare teams to understand real challenges.
Excellence
We deliver reliable, high-quality solutions that hospitals can depend on.
Our Culture & Philosophy
How we work and what makes DoorMonk different
Move Fast, Build Smart
We iterate quickly while maintaining quality and reliability.
Technology Excellence
We leverage cutting-edge AI and automation to solve real problems.
Healthcare-First Mindset
We deeply understand hospital workflows and challenges.
Impact-Driven
Every feature we build directly improves patient care.
Our Products
Together — we enable proactive, predictable, and accountable operations
flapX
Instant hospital issue resolution
ZapX
Smart hospital meal management
feedbaX
Real-time patient & visitor feedback intelligence
We help hospitals move from reactive firefighting → proactive excellence
Why Hospitals Choose DoorMonk
Trusted technology with proven results
Enterprise Security
HIPAA | SOC2 Certified
Plug-and-Play Integrations
Works with existing HIS/EMR
Proven Impact
Measurable results across hospitals
AI Insights
Prevent rather than react
What Our Partners Say
Hear from healthcare leaders who trust DoorMonk
"DoorMonk has transformed how we handle patient issues. Response times have improved dramatically."
Dr. Rajesh Kumar
Medical Director
Apollo Hospitals
"The meal management system has eliminated errors and improved patient satisfaction significantly."
Priya Sharma
Operations Head
Fortis Healthcare
"Real-time feedback helps us address concerns immediately. It's been a game-changer for our hospital."
Dr. Anita Desai
Chief Quality Officer
Max Healthcare