flapXInstant Patient Issue Resolution
Transforming Patient Communication into Instant Action. flapX ensures that no patient concern is missed — ever. With a simple QR scan, patients and staff can raise issues that are automatically assigned, tracked, escalated, and resolved — in minutes.
Issue #2847
ICU Equipment
Estimated Resolution
12 minutes
<30s
Response
98%
Instant Ack
Key HighlightsThat Make flapX Powerful
Everything patients and staff need to report, track, and resolve issues instantly with zero friction.
Multi-Format Reporting
Patients and staff can report issues via text, audio, image, or video — making it easy to communicate any concern instantly.
QR-Based Ward Mapping
Simple QR scan automatically identifies room location and context, ensuring issues are routed to the right team immediately.
Auto-Escalations
Delayed tasks are automatically escalated to supervisors and managers, ensuring no issue goes unresolved.
Role-Based Dashboards
Customized dashboards for each role — from nurses to facility managers — showing only relevant tasks and metrics.
WhatsApp Integration
Real-time updates and notifications delivered via WhatsApp, keeping staff informed without additional apps.
Enterprise Security
Role-based access controls, audit trails, and enterprise-grade security ensure patient data protection and compliance.
Instant Assignment
Issues are automatically assigned to the right person based on location, department, and availability — in seconds.
NABH Compliance
Built-in audit trails and reporting features help hospitals meet NABH accreditation requirements effortlessly.
Business ImpactThat Matters
flapX makes hospitals responsive, reliable & respected
Nurse Workload
Free up nursing staff from manual coordination tasks, allowing them to focus on direct patient care and clinical duties.
Patient Satisfaction
Boost NPS and CSAT scores with faster response times and proactive issue resolution that patients can see and feel.
Issue Tracking
Never miss a patient concern again. Every issue is logged, tracked, and resolved with complete accountability.
Response Time
Average response time under 30 seconds ensures patients feel heard and staff can act immediately.
Instant Acknowledgment
Issues are acknowledged instantly, giving patients confidence that their concerns are being addressed.
NABH Compliance
Built-in audit trails and documentation help hospitals meet and exceed NABH accreditation standards.
Ready to Ensure No Patient Concern is Ever Missed?
Join leading hospitals that have transformed patient communication with flapX
What Can Be ReportedWith flapX?
From room issues to meal requests — flapX handles every patient and facility concern with ease
Room & Facility Issues
AC, lighting, cleanliness, equipment
Housekeeping & F&B
Meal requests, room service, dietary needs
IT & Maintenance
Equipment repairs, technical support
Coordination Support
Staff requests, patient assistance